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Welcome to the Itinerary Planner. Use this tool to build your own journey or choose from an exciting range of specially selected tours.
To build your own Itinerary, click 
to add an item to your Itinerary basket.
Home > Information > Terms & Conditions
By continuing to use the Site, you agree that you have read and understood these Terms and Conditions. These Terms and Conditions inform you the terms of use on which you may make use of the Site, whether as a guest or a registered user.
By using this Site you agree to be legally bound by these Terms and Conditions, which shall take effect immediately on your first use of this Site. Use of the Site includes accessing, browsing or registering to use the Site. If you do not agree to the Terms and Conditions you are not authorised to use this Site.
The Visit Leicester Website is comprised of various Web pages managed and operated by Leicester City Council, City Hall, 115 Charles Street, Leicester LE1 1FZ using the New Mind | tellUs Destination Management System. Leicester City Council may amend these Terms and Conditions at any time by posting changes online. Please review the Terms and Conditions regularly to ensure you are aware of any changes made.
You agree that your use of the Site shall be in accordance with the following conditions:
Use of certain functions on the Site (e.g. requesting a brochures or tourism-related marketing materials, requesting that your event be added to the Visit Leicester calendar, subscribing to our newsletter, creating a personal itinerary) may require you to submit certain Personal Information; also, if you email us apart from these functions, we may store your emails, including your email address. For the purposes of these Terms, “Personal Information” means any information that by itself or in connection with other information we collect allow us or anyone to identify you. Personal Information includes, without limitation, first names and last names, telephone numbers, addresses, and email addresses.
Submission of your Personal Information is entirely voluntary and only required to use those particular portions of the Site that request it; we do not collect Personal Information if you are just accessing and viewing content on the Site.
Any information you provide will be kept and used by us in accordance with our Privacy Policy. Please be sure to review our Privacy Policy which describes in more detail the types of information we collect and how we use it.
If you are a registered user you will have access to the "My Itinerary" by using the username and password selected by you during the user registration procedure. You are solely responsible for ensuring the security and proper use of your username and password and you shall not disclose them to an unauthorised person.
We reserve the right to suspend your username and password access to your details or disallow your use of the services if we suspect an unauthorised person is attempting to access it.
Leicester City Council reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.
We make every effort to ensure that the information on the Site is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this Site.
The Site content, including the information, names, images, pictures, logos and icons regarding or relating to Visit Leicester, its locations, events and services (or to third party providers of products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
Under no circumstances will Leicester City Council be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of this Site regardless of the form of action. Leicester City Council does not warrant that functions contained in this Site will be uninterrupted or error free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs.
Certain links, including hypertext links, in our Site will redirect you outside our Site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by Leicester City Council of the linked site, its operator or its content. Leicester City Council accepts no responsibility for the information or content of third party websites which are linked to this Site. Please direct any comments or complaints directly to the third party website's authors.
We accept no liability or responsibility for any agreement which you make with any third party partners or businesses found on this Site.
Except for any content you provide to us via the Site, ownership of which is discussed below, all content on the Site (including text, graphics, logos, icons, images, downloadable files, blog posts, and video clips) (the “Featured Content”) is the exclusive property of Leicester City Council or its content suppliers or partners and is protected by copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of Leicester City Council and is also protected by copyright laws.
We permit you to use the Site for personal purposes only. You may not use the site for commercial purposes—i.e. to generate income for yourself. Any other use, including the copying, sale, modification, distribution, transmission, republication, display, or performance, of the Visit Leicester Content, or any other content on the Site, is strictly prohibited except that you may:
- print or download extracts of the material on this Site for your personal non-commercial use; or
- copy the material on this Site for the purpose of sending to individual third parties for their personal non-commercial information, provided that you acknowledge us as the source of the material and that you inform the third parties that these conditions apply to them and that they must comply with them.
If you become aware that any third party infringes our intellectual property rights you are required to notify us immediately.
VISIT LEICESTER is the trademark or registered trademarks of Leicester City Council. All other trademarks mentioned on the Site are the property of their respective owners. The trademarks and logos displayed on this Site may not be used without the prior written consent of Leicester City Council or their respective owners.
Users of Site choosing to view listings advertised within the Site agree with and accept the following:
- Leicester City Council does not endorse, takes no responsibility and accepts no liability for the actions of individual event organisers, advertisers or proprietors or other persons listed as part of this advertising or in respect of the services or products offered by any such persons, and makes no representations in relation to any such service or product (including but not limited to its lawfulness);
- The posting of listings on the Site does not constitute an endorsement by Leicester City Council of the listings. Leicester City Council reserves the right to refuse to post any listing at any time. In addition, Leicester City Council may suspend or discontinue some or all of this public service at any time;
- Leicester City Council gives no warranty or assurance, and makes no representation, as to the accuracy or completeness or lawfulness of the material and information contained in the listing representing events or the services or products offered or that any of the services or products offered are suitable for your intended use;
- Leicester City Council shall not be liable for any losses or damages, including incidental or consequential damages, resulting from any use of or reliance upon any information contained in the listings;
- Any person interested in any of the services or products referred to in this document should make their own independent enquiries and rely upon their own independent advice before making any decision that has or may have legal or financial consequences. Users of the listings on the website are fully responsible for checking for themselves the accuracy, completeness, currency and suitability of the individual listing.
Each of the provisions contained in these Terms and Conditions shall be construed as being independent of every other and if any provision contained in the Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to the limitations on liability, such determination shall not affect the validity of the remainder of the Terms and Conditions which shall continue in effect.
Our Site is operated and controlled from the United Kingdom and these Terms and Conditions and your use of this Site are governed by and construed in accordance with the laws of England and Wales.
Copyright © 2023 Leicester City Council
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